Here are answers to frequently asked questions about the ISA Assets 2021 Annual Conference.
REGISTRATION AND GENERAL QUESTIONS
When and where will the 2021 Annual Conference be held?
Assets 2021 will be held Virtually March 19-20, 2021.
How can I cancel my registration?
Refunds, less a $100 administrative fee, will be issued on written cancellations received on or before Friday, March 12, 2021. Phone cancellations WILL NOT be accepted. Registrants assume full responsibility for notification to and verification of receipt by ISA Headquarters. Refunds will be processed 2-3 weeks after the meeting. Refunds or credits will not be given for failure to attend, late arrival.
Can I share access with my colleagues?
No, each registration is for individual access only. PDCs will only be awarded to the individual whose email address is on file with the registration record.
Can I leave and come back the sessions?
Yes, you can come and go as needed during both live and recorded sessions.
What's included with my Annual Conference registration?
Your registration fee includes PDC credits, networking, and the welcome reception held during the meeting.
Will there be any form of accommodations for attendees that require accessibility?
We are pleased to make arrangements for attendees' special needs. Please email firstname.lastname@example.org in advance of the meeting.
Is there a Code of Conduct?
Yes, ISA is committed to providing a professional environment that is free from harassment and discrimination and in which all individuals are treated with respect and dignity. Read the full Code of Conduct.
PROGRAM AND CONTINUING EDUCATION
How do I access the sessions?
Registrants will be sent the link and passcode to access the virtual platform the week of March 1, 2021.
Will the sessions be available after the conference?
Most sessions will be available on demand to registrants indefinitely after the conference is over. Professional Development Credits (PDCs) will be available through the virtual Attendify platform through May 1, 2021. Access to sessions without the ability to earn PDCs will be available until March 1, 2022.
How can I obtain a copy of the presenter handouts/slides?
If the presenter chose to make slides available, they will be available within the session description on the virtual platform.
How many Professional Development Credits can I obtain?
The total number of PDCs available depends upon the number of sessions completed. Credits are available for each education session attended. To receive the total 18 PDCs available, breakout sessions that run concurrently will have to be watched on demand.
How can I claim my PDC credit?
Attendees will select their sessions during the registration process. Please contact ISA directly at email@example.com to add any additional sessions completed.
How can I present at the ISA Assets 2021 Annual Conference?
The 2021 program is complete. Please contact ISA (April – July) at firstname.lastname@example.org if you are interested in presenting at a future conference.
How will I access the virtual conference?
You will receive an email prior to the conference with instructions on how to access the virtual event platform, Attendify, via the web or a mobile app.
What is Attendify?
Attendify is our virtual event platform where you will view the virtual sessions, schedule, exhibitors and corporate supporters, and chat with other attendees! You can view Attendify through a web browser or on your mobile device through the Attendify app.
What browser do you recommend?
Attendify performs best in Chrome but is also available on Safari and Firefox. Internet Explorer is not supported.
Do I need to download anything to my mobile device to participate?
No, you are not required to utilize the mobile app to access sessions; we recommend participation via a web browser on your computer. There are, however, some features that are only available on mobile. These include some polling features and Channels, which are small group chats.
Do I need an Attendify login?
Yes. The first time you login to the Attendify platform, you will enter your email address and create an account.
How can I interact with other attendees during the event?
Attendees will be able to chat on the main page of the event in the Activity Stream, within individual sessions, and in Channels based on similar interests.
How can I access the sessions after the conference?
Stay tuned for more information on accessing sessions after that date.
Are marketing and advertising opportunities available for the virtual conference?
Yes! We have many different options to choose from. Register as an ABP here.
My question is not listed here. Who do I contact?
Please contact ISA Headquarters at email@example.com or call 312.981.6778.