FAQ and Policies
Here are answers to frequently asked questions about the ISA Assets 2022 Annual Conference.
REGISTRATION AND GENERAL QUESTIONS
When and where will the 2022 Annual Conference be held?
Assets 2022 will be held Virtually March 26-27, 2022.
How can I cancel my registration?
Refunds, less a $100 administrative fee, will be issued on written cancellations received on or before March 15, 2022. Phone cancellations WILL NOT be accepted. Registrants assume full responsibility for notification to and verification of receipt by ISA Headquarters. Refunds will be processed 2-3 weeks after the meeting. Refunds or credits will not be given for failure to attend, late arrival.
Can I share access with my colleagues?
No, each registration is for individual access only. PDC’s will only be awarded to the individual whose email address is on file with the registration record.
Can I leave and come back to the sessions?
Yes, you can come and go as needed. You will also have access to sessions and the platform until March 1, 2023.
What's included with my Annual Conference registration?
Your registration fee includes PDC credits, networking, and the welcome reception held during the meeting.
What forms of payment does the onsite registration desk accept?
Onsite we accept cash, check, MasterCard, Visa, and American Express. We highly recommend registering in advance, as onsite registrants are subject to a $25 onsite fee.
Will there be any form of accommodation for attendees that require accessibility?
We are pleased to make arrangements for attendees’ special needs. Please email firstname.lastname@example.org in advance of the meeting.
PROGRAM AND CONTINUING EDUCATION
How do I access the sessions?
Registrants will be sent the link and passcode to access the virtual platform the week of March 14, 2022.
Will the sessions be available after the conference?
Yes, sessions and access to the virtual platform are available until March 1, 2023.
How can I obtain a copy of the presenter handouts/slides?
If the presenter chose to make slides available, they will be available within the session description on the virtual platform.
How many PDCs credits can I obtain?
The total number of PDC’s available depends upon the number of sessions completed. Credits are available for each education session attended.
How can I claim my PDC credit?
Attendees will select their sessions during the registration process. Please contact ISA directly at email@example.com to add any additional sessions completed.
How will I access the virtual conference?
You will receive an email prior to the conference with instructions on how to access the virtual event platform, Attendify, via the web or a mobile app. See more information here [link to Attendify page]. If you registered after September 8, see your confirmation email for the link and passcode to join the event.
What is Attendify?
Attendify is our virtual event platform where you will view the virtual sessions, schedule, exhibitors and corporate supporters, and chat with other attendees! You can view Attendify through a web browser or on your mobile device through the Attendify app.
What browser do you recommend?
Attendify performs best in Chrome but is also available on Safari and Firefox. Internet Explorer is not supported.
Do I need to download anything to my mobile device to participate?
No, you are not required to utilize the mobile app to access sessions; we recommend participation via a web browser on your computer. There are, however, some features that are only available on mobile. These include some polling features and Channels, which are small group chats.
Do I need an Attendify login?
Yes. The first time you login to the Attendify platform, you will enter your email address and create an account.
How can I interact with other attendees during the event?
Attendees will be able to chat on the main page of the event in the Activity Stream, within individual sessions, and in Channels based on similar interests.
How can I access the sessions after the conference?
Sessions will be available on the Attendify platform and can be accessed until March 1, 2023.
Are marketing and advertising opportunities available for the virtual conference?
Yes! We have many different options to choose from. Click here to review the opportunities and register.
My question is not listed here. Whom do I contact?
Please contact ISA Headquarters at firstname.lastname@example.org or call 312.981.6778.