Cancellation Policies

ISA Membership Cancellation Policy

Payment of membership fees does not, in itself, guarantee membership.

Anyone not accepted into membership will receive a complete refund less the application fee of $150.00.  

Refund for cancellation of membership will be pro-rated monthly based on when cancellation is received.

ISA Educational Course Cancellation Policy

All cancellations and transfer requests must be in writing and received two weeks (14 days) prior to the first date of the class. All cancellations and transfer requests are subject to a $100 or $200 fee based on course cost (see breakdown below). Distance Education course material must be returned before a refund of the remaining tuition will be sent. 

Refunds or credits will not be given for failure to attend, late arrival, flight/transportation cancellations, unattended events or early departure. In the rare event of a course cancellation, ISA is not responsible for nor will provide refunds for costs associated with travel, airfare, hotel or transportation costs incurred by the registered attendee. It is always recommended that the registrant considering purchasing independent travel insurance.